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WATER & SEWER

The Water and Sewer Department, comprised of Water Treatment, Water Quality, Water Distribution, Sewer Collection, Storm Water Management and Wastewater Treatment, ensures the residents of The City of Frederick receive quality drinking water and that the water returned to the environment is safe.

• Annual Drinking Water Quality Report
  
• Industrial Wastewater Discharge Permit Application
• Industrial Pretreatment Ordinance
  
• Utility Billing

HOW TO CONTACT US

• No water; suspected leak in the street: 301-600-1440
• Drinking water quality complaints: 301-600-1440
• Water meter problems, questions: 301-600-1166
• Water billing, new accounts: 301-600-1419
• Sewer back up, sewer odor: 301-600-1440
• Unauthorized fire hydrant use: 301-600-1440

 

Did You Know ...

• The Water Treatment Department produced 2.0 billion gallons 2.0 billion gallons of drinking water in 2008 with an average daily production of 5.4 million gallons and received an “Excellent Comprehensive Performance Evaluation” from the Maryland Department of the Environment.
• Water Quality conducts quality testing on 12,500+ samples for water and wastewater treatment compliance each year.
• Water Service maintains 2,500 fire hydrants, 18,000+ water meters, and 211 miles of water distribution mains and services to private property line. We have six (6) water storage tanks + 6.75 million gallon capacity.
• Sewer Collection and Maintenance maintains approximately 160 miles of sanitary sewer main lines, 9 lift station facilities, and 210 miles of storm water mains.
• The Storm Water Department inspects and maintains the storm water collection system, along with 4 lift stations. The City's Street Sweeping Program is funded by the Storm Water Fund, but is managed by the Street Department. The Storm Water Department is also task with inspecting all public and privately owned storm water management facilities.
• The Wastewater Plant discharged 2,365,563,000 gallons of treated water into the Monocacy River in 2008 with an average daily flow of 6,465,000 gallons per day. Discharged water (from the City's Waste Water Treatment Plant) meets Environmental Protection Agency and Maryland Department of the Environment water quality standards before being discharged back to the receiving streams.
• The Water & Sewer Facility Maintenance Department performs preventive and predictive maintenance tasks, repairs and improvements on all 35 water and sewer facilities of the City of Frederick so that they are safety compliant and operable within permit requirements.