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Utility Billing

Utility Bill Payment Information
By Mail or In Person:
The City of Frederick
Finance Department
101 N Court Street
Frederick, MD 21701-5415
Pay by Credit Card*:
By Phone* 1-866-666-5556
Online* 
https://www.paybill.com/cityoffrederick/

(*Convenience fee applies) 
Drop Box:
The City of Frederick
City Hall
Church Street Entrance
101 N Court Street
Frederick, MD 21701-5415

Remember to include your account number on the front of your check or money order. Do not post date your check. Please do not mail cash or place cash payments in the drop box.

When to Pay Your Bill
Due Date: All charges are due within thirty (30) days of the bill dates. Payments received (at City Hall) after the due date are subject to a one percent (1%) penalty per month. Failure to pay this bill within sixty (60) days of the bill date may result in a discontinuance of service.

Section 25.2.2: Section 25.2.2 of the Frederick City Code provides for additional charges to restore service suspended for failure to pay. Service charges shall be a first lien against said property. 

Average Consumption by Household Size per 90 Days
# of People in Household Average Consumption (Gallons) Average Bill Total (Water & Sewer Only)
1 8,000-13,000 $140
2 13,000-18,000 $185
3 18,000-23,000 $230
4 23,000-28,000 $275


Other Important Information
Account Names: Water and sewer accounts are maintained in the name of the property owner. Account names are changed when a property is transferred.

Returned Check Policy: A return check fee will be charged if a check is returned by your bank for any reason.


Billing & Customer Service
Ph: (301) 600-1421

Meter Department 
(301) 600-1166

After Hours Emergency Number
(301) 600-1440
Info Advanced